Returns / Exchanges

Effective Date: This Return Policy was last revised on June 24, 2020.

All items are either sourced and/or manufactured to order. As a result, PlayHaus Designs does not accept returns of any items ordered.

In the event that you receive any Damaged or Defective items, please contact PlayHaus Designs within 21 days of purchase at [email protected] and PlayHaus Designs will assess the prospect of sending you replacement parts. PlayHaus Designs reserves the right to request additional information and/or images. PlayHaus Designs further reserves the right to request that you return the Damaged or Defective items upon receipt of the replacement items in order to avoid being charged for such replacement items.

Items damaged by consumer during initial assembly or items damaged by consumer during subsequent use do not constitute damaged items subject to this Return Policy and such items cannot be returned and will not be accepted by PlayHaus Designs.

This Return Policy is subject to change without notice. The version of this Return Policy in effect at the time of your purchase will govern your purchase. PlayHaus Designs recommends you print or otherwise retain a copy of this Return Policy at the time of your purchase.

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